Frequently Asked Questions

We are based in Nelspruit, Mpumalanga, South Africa. Our physical address is: 42 Valencia str, West Acres, Nelspruit/Mbombela, Mpumalanga, South Africa Our google maps plus code: GX84+73 Mbombela Contact person: Ronen Fearnhead +2761-153-9495

Minimaal en Mooi is a family-owned company based in Nelspruit, Mpumalanga, and was started by Ronen Fearnhead in 2021, specialising in handcrafted wood products.

We make use of a variety of raw materials, below is a brief overview of some of the most common ones we use: Wood: MDF, Melamine, Plywood, Softwoods like pine, Hardwoods like Kiaat, Rosewood and almost any other wood species except Mopani and Sleeper wood. Metal: Mild steel, Stainless steel, Copper and Brass. Glass: We use various different types of glass from normal green plate glass to completely colourless gallery grade glass. Perspex: We can use all types of perspex and cast acrylic. If you need more information about a specific material, its properties, costs and more, get in touch with us.

We are a creative custom woodworking company that specialises in all things wood, we have advanced capabilities and are able to combine various techniques and materials to make virtually anything you can imagine. We specialize in taking your ideas from photos or sketches and replicating them first in 3D and then into real products, furniture pieces, prototypes or full-scale production pieces, for your home or store. Below is a short list of what we can do: Small Batch Products: We manufacture a variety of small batch wood products for retailers, wholesalers, galleries, and other companies who want to have their products made to a specific specification, without them having to create it themselves. Custom Furniture: We create custom furniture pieces, including tables, chairs, beds, cabinets, bars, and much more, out of wood, steel, glass, or a combination thereof. Woodturning: Woodturning is a type of woodworking that involves creating objects by rotating a piece of wood on a lathe. We can create a variety of objects, including bowls, vases, urns, rolling pins, and much more. CNC Wood carving: CNC wood carving is a versatile process that can be used to create a wide variety of objects, including furniture, sculptures, and decorative pieces. It is also a relatively efficient process, as CNC machines can carve wood much faster than human carvers. Woodworking for the home: We can create a variety of objects for your home, including shelves, picture frames, doors and doorknobs, and much much more. Woodworking for the garden: We can create a variety of objects for the garden, including benches, birdhouses, pergolas, decks, raised planters, privacy walls and trellises. Find out more about how we can help you get started on your next custom project.

Our products are designed to stand the test of time and so is our warranty. The Minimaal en Mooi Lifetime Warranty is a refreshingly simple way to purchase with confidence. Our commitment to this is highlighted below: ​ You are covered for all manufacturer defects: If for any reason we missed the mark, we're here to help by repairing or replacing your item. As long as we’re in business, we’ll make it right. Cosmetic damage caused by shipping: If your product was damaged in shipping, we’ve got your back. Unfortunately, we don’t cover cosmetic damage that happens after your product has been installed. Wear & tear caused by normal use: Our products will show signs of normal wear and tear. Under most circumstances this falls outside of our Warranty, but if you feel that your product is not meeting your expectations we’d love to hear from you. Minimaal en Mooi reserves the right to refuse warranty claims in terms of this. Misuse by the end-user: If a product shows signs that it has been used in a way that was not intended, we reserve the right to refuse the Warranty claim. Steps to take if a product has failed: If a product has failed, contact us with the following information: 1. Your receipt/order number. 2. Photos of the problem. 3. Description of the problem. We’ll take the steps necessary to repair or replace the product or part as quickly as possible. We typically respond to Warranty requests within 48 hours and aim to fulfill Warranty requests within 1 week. ​ Please visit our contact us page for all warranty requests or concerns.

Yes, we offer delivery services throughout South Africa using our trusted courier partners. We also offer on-site installation services for all of our built-in products and custom wood furniture pieces that need to be assembled on-site due to size constraints or other factors. Contact us today if you need our delivery or installation services.

We offer a Countrywide Standard R125 Courier fee for all orders under R850.* or Free Shipping for all orders over R850.* ​ *Except for Plots, Farms & Rural areas. ​ We make use of uAfrica now known as Bobgo to keep you informed and allow you to track your parcels, it also alerts us of any possible delays and problems so that we can keep your order on track and delivered.

We currently ship worldwide to over 220 different countries, Contact us if you want us to ship to your country (outside of South Africa) for rates and more information.

Typically our shipping and lead times depend on the following factors, but in general, small online orders typically take between 7-21 business days to be delivered to you. 4 Factors that affect your order's shipping and lead times: The type of furniture: The type of furniture we are making for you will affect the shipping cost and lead time. For example, a large piece of furniture will be more expensive to ship than a small piece of furniture. Your location: Your location has a big part to play in the time it takes to deliver your order, which can take anything from 3-6 business days and it will also affect the shipping cost. Shipping furniture long distances can be expensive. The availability of materials: The availability of materials can also affect the lead time. If you are waiting on a specific type of wood, the lead time for your furniture may be longer. Current Shop Workload: We tend to get very busy towards the end of a month and we will not sacrifice quality just to get products out of the doors, everything is handcrafted and takes time to get right and perfect, with that said, we are always busy and large orders can take anything from 4-8 weeks from when payment is made. To find out exactly how long your order will take, get in touch with us before placing it to avoid disappointment or missing a deadline, we pride ourselves in running an efficient business that delivers on its promises.

My process for creating custom woodworking projects is as follows: Initial consultation: I meet with the client to discuss their needs and requirements. I ask them about the type of furniture they are looking for, the size, the style, and the budget. I also take measurements and photos of the space where the furniture will be placed. Design: I create a design for the furniture based on the client's requirements. I use CAD software to create a 3D model of the furniture. This allows me to show the client exactly what the furniture will look like. Pricing: I provide the client with a quote for the furniture. The quote includes the cost of materials, labor, and shipping. Order: If the client approves the quote, I place an order for the materials. I also start working on the furniture. Construction: I construct the furniture using my woodworking skills and tools. I take care to use high-quality materials and to build the furniture to the client's specifications. Finishing: Once the furniture is constructed, I finish it. I use a variety of finishes, depending on the client's preference. Delivery: I deliver the furniture to the client's home or office. I also provide the client with instructions on how to care for the furniture. I follow this process for all of my custom woodworking projects. It ensures that the client is happy with the end result and that the furniture is built to last.

There are many benefits to hiring a custom woodworking shop, including: Getting exactly the piece of furniture or other item you want. When you work with a custom woodworking shop, you can collaborate with the woodworker to create a piece that is exactly to your specifications. This means that you can choose the type of wood, the finish, the size, and the design of the piece. Avoiding the mass-produced look of many items sold in stores. When you buy a piece of furniture from a store, it is likely that it has been mass-produced. This means that it will look like many other pieces of furniture on the market. However, when you hire a custom woodworking shop, you can get a piece that is truly unique. Working with skilled craftsmen who can create unique, one-of-a-kind pieces. Custom woodworking shops employ skilled craftsmen who have years of experience working with wood. This means that they can create pieces that are both beautiful and functional. Supporting local businesses and the economy. When you hire a custom woodworking shop, you are supporting a local business and the local economy. This is because the woodworker will likely use local materials and suppliers. Here are some additional benefits of hiring a custom woodworking shop: You can get a piece that is tailored to your specific needs. For example, if you have a disability, the woodworker can create a piece that is accessible to you. You can get a piece that is made to last. Custom woodworking shops use high-quality materials and construction techniques, so you can be confident that your piece will last for many years to come. You can get a piece that is a work of art. Custom woodworking shops can create pieces that are both beautiful and functional. These pieces can be a source of pride and enjoyment for years to come. If you are considering hiring a custom woodworking shop, there are a few things you should keep in mind: Be clear about your budget. Custom woodworking can be expensive, so it is important to be clear about your budget with the woodworker. Be patient. Custom woodworking takes time, so be patient with the woodworker. Be involved in the process. Custom woodworking is a collaborative process, so be involved in the process from start to finish. This will help to ensure that you get exactly what you want. If you are looking for a unique, one-of-a-kind piece of furniture or other item, then hiring a custom woodworking shop like ours is a great option. With the help of a skilled craftsman, you can get a piece that is both beautiful and functional. Contact us to get your project started the right way.

The cost of hiring a custom woodworking shop will vary depending on a number of factors, including the complexity of the project, the materials used, and the location of the shop. In general, however, it is likely to be more expensive than buying a mass-produced item from a store. This is because you are paying for the time and skill of the woodworker, as well as the high-quality materials used in construction. Here are some general price ranges for custom woodworking projects: Simple projects: R500 - R1,000+ Medium-sized projects: R5,000 - R25,000+ Large or complex projects: R50,000 - R500,000+ Of course, these are just general ranges, and the actual cost of your project could be higher or lower depending on the specific factors involved. It is important to get quotes from several different shops before making a decision. Here are some additional factors that can affect the cost of custom woodworking: The type of wood used: Some types of wood are more expensive than others. For example, Kiaat or Rosewood is typically more expensive than pine. The finish: The type of finish used can also affect the cost. For example, a natural finish is typically less expensive than a painted finish. The location of the shop: The cost of labor can vary depending on the location of the shop. For example, a shop in a major city will typically charge less than a shop in a rural area, due to shipping costs. If you are considering hiring a custom woodworking shop, it is important to do your research and get quotes from several different shops before making a decision. This will help you to ensure that you get the best possible price for your project.

The lead time for a custom woodworking project can vary depending on a number of factors, including the complexity of the project, the availability of materials, and the workload of our shop. In general, however, it is likely to take longer than buying a mass-produced item from a store. This is because custom woodworking projects are typically made to order, and the woodworker will need to take the time to carefully measure, cut, paint/varnish and assemble the piece. Here are some general lead times for custom woodworking projects: Simple projects: 2-4 weeks Medium-sized projects: 4-8 weeks Large or complex projects: 8-12 weeks or more Of course, these are just general ranges, and the actual lead time for your project could be longer or shorter depending on the specific factors involved. It is important to discuss the lead time with us before making a decision. Here are some additional factors that can affect the lead time for custom woodworking: The complexity of the project: The more complex the project, the longer it will take to complete. The availability of materials: If the woodworker does not have all of the necessary materials on hand, it may take longer to get the project started. The workload of the shop: If the shop is busy, it may take longer to get your project started. If you are considering hiring a custom woodworking shop like ours, it is important to be patient. Custom woodworking projects take time, but the end result is typically worth the wait. Here are some tips for speeding up the lead time for your custom woodworking project: Be clear about your needs: The more specific you can be about what you want, the easier it will be for the woodworker to estimate the lead time. Be prepared to compromise: If you are not willing to wait for the perfect piece, you may be able to get a shorter lead time. Be flexible with your budget: If you are willing to spend more money, you may be able to get a shorter lead time. By following these tips, you can help to ensure that your custom woodworking project is completed in a timely manner.

We typically aim to deliver all custom furniture orders within 3-4 weeks. However, due to the custom nature of our handmade furniture, delivery times may vary depending on the product. If you have any questions about the estimated delivery time for your order, please feel free to reach out to our customer service team.

We are looking for strategic partnerships in the following areas: Mentorship and advisory: We are a small-scale business and would like to partner with industry experts who can help us grow. We believe that this kind of partnership can be extremely beneficial for us in the long run. Media: We have found that media can be a very powerful source of marketing for our business. We are looking to partner with media companies and trade publications that publish relevant content in our industry and audience. This will help us to put our company in front of the types of companies that we want to attract as clients. Distribution and sales: We are always looking to grow our retailer (reseller) list with more local businesses who will be actively selling and marketing our products. We are also interested in partnering with businesses that want to grow their own product offerings with exclusive private-label products. Our partner program is aimed specifically at professionals from the following industries: Interior designers Property Developers High-street furniture stores Online retailers Architects Restaurants and hotel groups Design professionals Office spaces Wedding registries Art galleries If you are interested in partnering with us, please contact us at minimaalenmooi@gmail.com We believe that these partnerships can be mutually beneficial and can help us both to achieve our goals. We look forward to hearing from you! The benefits of partnering with us: We offer a variety of benefits to our partners, including: Increased exposure to our target audience Access to our team of experts The opportunity to grow your own business Our commitment to our partners: We are committed to providing our partners with the support they need to be successful. We will work with you to develop a partnership that meets your specific needs. View our list of current stockists in South Africa

The amount of discount you can expect as a wholesaler will vary depending on the products you are selling, the volume you are buying, and how often you are buying from us. However, in general, you can expect to receive a discount of 20-50% off of the retail price. Here are some factors that can affect the amount of discount you receive: The product: Some products are more easily discounted than others. Such as shelving or our standard range of products, you will be able to negotiate a larger discount on these items than if you are selling a unique product, such as a piece of custom furniture. The volume: The more you buy, the larger the discount you will receive. This is because we are more willing to give discounts to large buyers who are likely to make repeat purchases. Location: We can offer better prices to local businesses in Mpumalanga due to reduced shipping costs. If you are interested in becoming a wholesaler contact us today.