STORE POLICIES AT MINIMAAL EN MOOI
At Minimaal en Mooi, we’re dedicated to giving our customers a fair, rewarding and enjoyable shopping experience.
We do our best to be transparent regarding our Shipping, Returns and other policies. Visit our contact us page if you have any questions not answered here.
SHIPPING AND DELIVERY
We do shipping simply and efficiently, we make use of UAfrica to update our clients on the progress of their order and to track their shipment, we also make use of the courier guy to fulfill all of the shipping on our normal sized packages, and Kargo to ship all of our large consignments.
We charge reasonable shipping rates and insure each parcel, we charge a R95 standard shipping fee for all orders below R650 and get Free Shipping on all orders in excess of R650.
To better understand the rest of how we do shipping and delivery click on the button below.
How It Works
We gladly accept returns and or exchanges, contact us within: 7 days of delivery & dispatch items back within: 30 days of delivery at your cost with a reputable courier company and tracking number, if the item is of high value please insure the consignment to the full purchase amount and properly protect and repackage the item in its original packaging. Once we have received the returned stock and are happy with the condition, we will provide you with either a replacement or an exchange and credit or debit your account with the balance, or refund you the full amount, depending on what you require and is handled on a case by case basis.
LIFETIME WARRANTY INFORMATION
Our heirloom quality products are designed & built to stand the test of time and so is our warranty.
The Minimaal en Mooi Lifetime Warranty is a refreshingly simple way to purchase with confidence.